Privacy Policy for Delivery Company

At HTZ Delivery Service, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather from users of our delivery services. By using our services, you consent to the terms outlined in this policy.

1. Information Collection:

a. Personal Information: We collect personal information such as name, address, contact details, and payment information when you register for our delivery services or place an order.

b. Delivery Information: We may collect information regarding delivery addresses, delivery preferences, and any special instructions provided by the customer.

c. Usage Information: We may gather data on how our services are used, including IP addresses, device information, browser type, and cookies, to enhance user experience and improve our services.

2. Use of Information:

a. Service Provision: We use the collected information to provide delivery services, process orders, communicate with customers, and address any inquiries or concerns.

b. Improvement of Services: Collected data helps us analyze trends, monitor the effectiveness of our services, and make necessary improvements.

c. Marketing: With your consent, we may use your contact information to send promotional offers, updates, and newsletters about our services. You can opt out of these communications at any time.

3. Information Sharing:

a. Third-Party Service Providers: We may share certain information with trusted third-party service providers who assist us in delivering our services, processing payments, or conducting business operations. These providers are obligated to maintain the confidentiality and security of the information.

b. Legal Compliance: We may disclose information if required by law or in response to valid legal requests, such as court orders or government regulations.

c. Business Transactions: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

4. Data Security:

a. Security Measures: We employ industry-standard security measures to safeguard the confidentiality and integrity of your personal information, including encryption, firewalls, and access controls.

b. Data Retention: We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

5. Your Rights:

a. Access and Correction: You have the right to access, update, or correct your personal information. You can do so by logging into your account or contacting our customer support team.

b. Opt-Out: You have the option to opt out of receiving marketing communications from us. You can unsubscribe using the provided link in our emails or by contacting us directly.

6. Children's Privacy:

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately, and we will take appropriate steps to remove the information.

7. Changes to this Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and the revised policy will indicate the date of the last update. We encourage you to review this policy periodically for any changes.

8. Contact Us:

If you have any questions, concerns, or feedback regarding this Privacy Policy or our data practices, please contact us at 971503557653info@htz-delivery.com

By using our delivery services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

Last Updated: 25 Mar 2024